Last updated: July 19, 2026
This Privacy Policy explains how Velo ("we", "us", "our") collects, uses, discloses and safeguards your information when you use our website and services. By using Velo, you agree to the practices described in this policy.
We collect information you provide directly, such as your name, email address, phone number, and profile details when you register an account, post a listing, or contact support. We also automatically collect technical information, including your IP address, device and browser type, pages visited, and approximate location, through cookies and similar technologies.
We use your information to provide and improve our services, process listings and reviews, personalize search results, communicate with you about your account, prevent fraud and abuse, and comply with legal obligations. We may also use aggregated, non-identifiable data for analytics and product development.
We do not sell your personal data. We may share information with service providers who help us operate the platform (hosting, analytics, payment processing), with other users as necessary to provide the service (e.g., your public listing or review), and with authorities when required by law or to protect our rights and the safety of our users.
We retain your personal data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details in the Contact section of the site.
If you have questions about this Privacy Policy or how we handle your data, please reach out to us via the contact options listed on the Velo website.